Legal

Refund Policy

Last updated: September 2026

Page to Image is operated under the Page to Image brand. Paddle is our merchant of record and handles payments and approved refunds.

Requesting a refund

If Page to Image does not work as described or you purchased by mistake, contact support@pagetoimage.app within 14 days of the purchase. Include the Paddle transaction or receipt reference and a brief explanation. Never send card or banking details.

Eligibility

We assess requests fairly, including technical failures that we cannot resolve. Refunds may be declined where the product was substantially used, access was abused, the request falls outside the stated period, or the problem results from a webpage or browser restriction that was clearly disclosed. These conditions do not limit any mandatory consumer rights that apply to you.

Annual subscriptions

You can cancel an Annual subscription at any time to prevent future renewal. Cancellation normally takes effect at the end of the paid billing period, and access continues until then. A cancellation does not automatically refund an earlier charge; contact support if you are requesting a refund.

Lifetime purchases

A Lifetime purchase is a one-time payment and follows the same 14-day request period. An approved full refund permanently revokes the associated paid access.

Processing

Approved refunds are returned through Paddle to the original payment method. Bank and card processing times vary. Partial refunds do not revoke access unless we agree otherwise with you.

Contact

Send refund or cancellation questions to support@pagetoimage.app.